Effective Date: 22nd November 2024
At Rank Champions, customer satisfaction is at the core of what we do. This Refund Policy outlines the conditions under which refunds may be issued for services rendered.
1. General Policy
Refunds are offered under the following conditions:
- If the services agreed upon were not delivered.
- If the client cancels the project before any work begins.
2. Non-Refundable Services
The following services are not eligible for refunds:
- Completed digital marketing campaigns.
- Custom website designs after the final approval.
- SEO services after initial implementation.
3. How to Request a Refund
To request a refund, contact us at support@rankchampions.com with:
- Your full name and contact details.
- Description of the issue or reason for the refund.
- Proof of payment.
4. Refund Process
Once your request is received, we will:
- Review your claim within 7 business days.
- Notify you of the decision via email.
- If approved, issue the refund using the original payment method.
5. Contact Us
For questions regarding this policy, email us at support@rankchampions.com.